Terms and Conditions

When these rules apply

Opening a player account at N1Bet Casino means you accept our Terms and Conditions. If you do not accept them, you cannot use our services. We update the rules when needed, sometimes without a separate message, so it is worth checking this page from time to time. English is the main language of our site.

Who can play

You must be at least 18 and old enough to gamble under the law of the place where you live. Online gambling has to be allowed where you are, and checking that is your job before you bet. We may ask for proof of age at any time and limit or suspend an account that does not meet this rule. Residents of the countries on our restricted list cannot deposit or play for real money.

Games and providers

Some providers do not allow their games in certain countries. NetEnt, Microgaming and Amatic games are not offered to players from Australia, and other titles carry their own country rules. Using a VPN to get around a provider block is not allowed and can cost you your winnings. You are expected to know the rules of each game before you play.

One account per person

• One account per home address, household, IP address and computer.
• Extra accounts can be closed, and any winnings or bonuses collected through them are forfeited.
• Your account is for your own play, never for business use.
• Collusion, chargebacks, forged documents and similar tricks count as fraud.

Checks and documents

We may ask for a passport or ID card, proof of address and proof of where your money comes from, and we can call the phone number in your profile as part of these checks. Documents have to be sent within the time we give you. If you refuse, or the documents do not match the facts, we can close the account and keep the funds, and that decision is final.

Deposits and payouts

The smallest deposit is 30 AUD, and the largest depends on the method you pick. Every deposit has to be played through once before money linked to it can be cashed out. Payments must come from accounts, cards and wallets in your own name. Withdrawal requests are handled within 0 to 24 hours depending on the method, and an identity check can hold a payout for up to 72 hours. Standard limits are 4,500 AUD a week and 22,500 AUD a month, while VIP members get higher limits.

Refunds

A refund request is looked at only if it reaches us within 24 hours of the payment, or within 30 days if someone else used your account. Bonuses and their winnings are removed before a refund is worked out, and approved refunds are usually paid in five to seven banking days.

Inactive accounts

An account with no login for 12 consecutive months counts as inactive. From then on a monthly fee of 37.5 AUD, or the remaining balance if it is lower, can be charged while the balance is positive. The fee stops when the balance reaches zero or you log in again.

Tax and risk

Gambling can mean losing money. Any tax due on your winnings is yours to report and pay.

Complaints

Contact our support team first. If they cannot solve the case straight away, it goes further up inside our team. Only the account holder can file a complaint, and in a dispute our server logs decide the outcome.